I cannot install update to R26.15 , keep getting error message

Quicken Windows Subscription Member ✭✭
The update failed to install
The process cannot access the file
C:Program Data\Quicken\Inet\Common\patch\QuickenPatch\w2033\Base\BsSndRpt.exe because it is being used by another process

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  • Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Answer ✓
    I'd try the following:

    Quicken Classic Premier (US) Subscription: R62.16 on Windows 11 Home

  • Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Everett25 said:
    The update failed to install
    The process cannot access the file
    C:Program Data\Quicken\Inet\Common\patch\QuickenPatch\w2033\Base\BsSndRpt.exe because it is being used by another process
    Hi @Everett25 ,

    What Anti-Virus Program is running besides Windows Defender Anti-virus? Are you using any Backup software?

    Work with Copies of your Actual Quicken Data Files

    thecreator - User of Quicken Subscription R53.16 USA

    Windows 10 Pro 32-Bit Build 19045.3693
    Windows 10 Pro 64-Bit Build 19045.3754



  • Quicken Windows Subscription Member ✭✭✭
    Restart your PC to release the process
  • Member ✭✭✭
    I followed the directions below. When I right clicked and ran as Administrator I received different error messages. BUT, I returned to Quicken and ran updates from the Help menu, and this time it updated! Hooray! I do not know why but I am satisfied now. Thank you to whomever suggested the Mondo Patch.

    Download the Mondo Patch (https://www.quicken.com/support/update-and-patch-20182019-release-quicken-windows-subscription-product) and save the file.
    Go to where you saved the file, right click on it and click on Run as Administrator
  • Quicken Windows Subscription Member ✭✭
    The Mondo Patch solved my problem. Thanks to the community
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