I cannot install update to R26.15 , keep getting error message

Everett25

The update failed to install
The process cannot access the file
C:Program Data\Quicken\Inet\Common\patch\QuickenPatch\w2033\Base\BsSndRpt.exe because it is being used by another process

Boatnmaniac

I'd try the following:

• Close Quicken. 
• Download the Mondo Patch (https://www.quicken.com/support/update-and-patch-20182019-release-quicken-windows-subscription-product) and save the file. 
• Go to where you saved the file, right click on it and click on Run as Administrator.

Boatnmaniac

I'd try the following:

• Close Quicken. 
• Download the Mondo Patch (https://www.quicken.com/support/update-and-patch-20182019-release-quicken-windows-subscription-product) and save the file. 
• Go to where you saved the file, right click on it and click on Run as Administrator.

thecreator

Everett25 said:

The update failed to install
The process cannot access the file
C:Program Data\Quicken\Inet\Common\patch\QuickenPatch\w2033\Base\BsSndRpt.exe because it is being used by another process

Hi @Everett25 ,

What Anti-Virus Program is running besides Windows Defender Anti-virus? Are you using any Backup software?

pmrussell892

Restart your PC to release the process

spenmay1943

I followed the directions below. When I right clicked and ran as Administrator I received different error messages. BUT, I returned to Quicken and ran updates from the Help menu, and this time it updated! Hooray! I do not know why but I am satisfied now. Thank you to whomever suggested the Mondo Patch.

Download the Mondo Patch (https://www.quicken.com/support/update-and-patch-20182019-release-quicken-windows-subscription-product) and save the file.
Go to where you saved the file, right click on it and click on Run as Administrator

Everett25

The Mondo Patch solved my problem. Thanks to the community