HPoole said: ... Also if I try to cut/paste my password into the Download screen, it opens a box that says Void Current Transaction? This occurs even when there is not an unsaved transaction or anything.
In case of transaction download problems
Please provide more details.
What version and release of Quicken are you using? Click Help / About Quicken (Mac: Quicken / About Quicken) to determine year/version and release. You must be on the latest release (patch) level for your supported Quicken version. If you're missing patches, update your software first. What version of Windows or Mac OS are you using? What error codes, error messages, symptoms do you get? What bank(s) are you having issues with? What account types (checking, savings, etc.) are you having issues with? Does this problem occur when you run One Step Update from your desktop or when you initiate a download using the Quicken Mobile App or Quicken on the Web? What have you tried so far to resolve the issue?
If you haven't rebooted Windows since you installed the latest software update, please do so now and then try Quicken again.
Still not working?
Let's try some "Troubleshooting 101" to ensure the Quicken software is installed and updated properly and that your data file is in good working order. Please perform all the steps in this document in the order specified:Troubleshooting 101 - Fixing Software Installation and Data File Problems
If that still doesn't do the trick and if you haven't done so already, I'd say it's time to call Quicken Support on the phone and request help. Let them do a screen share session with you to review a download log file on your computer, to determine the nature of the problem and to figure out how to fix it.
Quicken Support: