Selecting QFX file on Chase website and only given a CSV file to download

BK1
BK1 Member ✭✭
edited August 2022 in Errors and Troubleshooting (Windows)
For years I have updated quicken directly from the Chase Bank Website. Today the Chase website has started to give me problems for when I select to download the update QFX file it downloads a CSV file instead, which doesn't update Quicken. Is anyone else having this issue?

I am using Quicken year 2020 Version 26.17 Build 27.1.26.17 on Windows 10 Pro.

Thank you.

Best Answer

  • Boatnmaniac
    Boatnmaniac Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Answer ✓
    @BK1 - Another person reported this same issue within the last couple of days.  This is a Chase issue since they control what gets downloaded from their website and only they can fix it.  You should contact Chase.

    Quicken Classic Premier (US) Subscription: R60.15 on Windows 11 Home

Answers

  • Boatnmaniac
    Boatnmaniac Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Answer ✓
    @BK1 - Another person reported this same issue within the last couple of days.  This is a Chase issue since they control what gets downloaded from their website and only they can fix it.  You should contact Chase.

    Quicken Classic Premier (US) Subscription: R60.15 on Windows 11 Home

  • BK1
    BK1 Member ✭✭
    Thank you
  • BK1
    BK1 Member ✭✭
    Yes just did myself. Thank you!
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