Quicken fails to launch when started.

dhazed

I just upgraded to the new Quicken premier membership and now Quicken fails when I try to open it. It very briefly will show my normal accounts screen but then it looks like it is trying to popup a Quicken ID log in page when it dies. It just brings up a bug reporting utility after it dies.

Rocket J Squirrel

Can you open Quicken without a file? Hold down CTRL while double-clicking the Quicken icon. You should get a blank window with only the File and Help menus.

From there, you should be able to run Validate on the problematic file.

UKR

If you haven't rebooted Windows since you installed the latest software update, please do so now and then try Quicken again.

Still not working?

Let's try some "Troubleshooting 101" to ensure the Quicken software is installed and updated properly and that your data file is in good working order.
Please perform all the steps in this document in the order specified:
Troubleshooting 101 - Fixing Software Installation and Data File Problems

dhazed

Ok. Followed the directions and downloaded the latest patch. Updated to latest 26.17 version. Launched Quicken - failed again. Performed reboot of the PC; Launch Quicken - failed again. Always at the step where it appears to want to collect my Quicken ID credentials.

dhazed

Unable to perform any of the file validation tasks since Quicken will not launch.

Rocket J Squirrel

Can you open Quicken without a file? Hold down CTRL while double-clicking the Quicken icon. You should get a blank window with only the File and Help menus.

From there, you should be able to run Validate on the problematic file.

dhazed

Thanks RJS. The validate fixed the problem. I appreciate the help.