Quicken fails to launch when started.

dhazed
dhazed Member ✭✭
I just upgraded to the new Quicken premier membership and now Quicken fails when I try to open it. It very briefly will show my normal accounts screen but then it looks like it is trying to popup a Quicken ID log in page when it dies. It just brings up a bug reporting utility after it dies.

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Answers

  • UKR
    UKR SuperUser ✭✭✭✭✭

    If you haven't rebooted Windows since you installed the latest software update, please do so now and then try Quicken again.

    Still not working?

    Let's try some "Troubleshooting 101" to ensure the Quicken software is installed and updated properly and that your data file is in good working order.
    Please perform all the steps in this document in the order specified:
    Troubleshooting 101 - Fixing Software Installation and Data File Problems


  • dhazed
    dhazed Member ✭✭
    Ok. Followed the directions and downloaded the latest patch. Updated to latest 26.17 version. Launched Quicken - failed again. Performed reboot of the PC; Launch Quicken - failed again. Always at the step where it appears to want to collect my Quicken ID credentials.
  • dhazed
    dhazed Member ✭✭
    Unable to perform any of the file validation tasks since Quicken will not launch.
  • dhazed
    dhazed Member ✭✭
    Thanks RJS. The validate fixed the problem. I appreciate the help.
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