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Quicken takes 2 minutes toload

The Keeper

Version R26.15
Build 27.1.26.15
Quicken takes about 90 seconds to load on Windows 7. I have performed a validate and repair which did not find any problems. Being overly cautious, I back up files to a flash drive, an external hard drive and dropbox. I also have Quicken installed on a HP Laptop with Windows 10 and restore files on that laptop from Dropbox. It is working with no problem.
If I have a corrupt data file and have saved that file to various back sources as noted above, and restore files from dropbox to my laptop, will that file also be corrupt? I don't want to have corrupt files on two computers.
What can I do on my Windows 7 computer to resolve the problem of Quicken taking so long to load?

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Accepted answers

GeoffG

I would suggest installing Quicken using the mondo patch. This installation overwrites all files and may correct a bad dll or other support file.

Update and Mondo Patch: 2018/2019 Release of Quicken for Windows (Subscription Product)

Any file that contains data corruption will continue to be corrupt unless the file validation was successful at correcting the issue. This is the reason why I choose to perform regular file validations to check for data integrity.

UKR

Just as a reminder ...

Still using Windows 7 SP1?

As of January 14, 2020, Windows 7 is no longer supported by Microsoft!
See https://www.quicken.com/support/quicken-system-requirements

As to the time it takes to load:
How much RAM do you have on your Win 7 computer?
How much of that is actually in use when you start Quicken? Task Manager should show you.
My Win 8.1 system with 4 GB RAM slows down to a crawl when memory load exceeds 80%, due to excessive I/O to the Windows page file on C: drive.

markus1957

Edit>Preferences>Mobile & Web, toggle the switch to Off. Also make sure you installed the Mondo patch for R26.17 and not 26.15.

All comments

GeoffG

I would suggest installing Quicken using the mondo patch. This installation overwrites all files and may correct a bad dll or other support file.

Update and Mondo Patch: 2018/2019 Release of Quicken for Windows (Subscription Product)

UKR

Just as a reminder ...

Still using Windows 7 SP1?

The Keeper

I installed the Mondo patch and Quicken now loads faster and I can see the register on my computer screen,however, it is greyed out and the menu bar with Files, Edit, Tools,etc is not displayed. The spinning circle takes about 60 seconds and then then the menu bar loads and I can then use Quicken. I ran the validate files again and this is the result.

Wed Apr 29 10:35:08 2020]

File: "C:\Users\Gary\Documents\Quicken\Quicken 2019"

QDF:

Validating your data.

No errors.

QEL:

No read errors.

QEL:

All internal consistency checks passed.

[Wed Apr 29 10:35:32 2020]

No out-of-range security references found.

Validation has completed.

GeoffG

The Keeper said:

I can see the register on my computer screen,however, it is greyed out and the menu bar with Files, Edit, Tools,etc is not displayed.

Can you provide a screen shot of this? Your data file does not appear to be corrupted.

The Keeper

It finally loaded so unable to post a screenshot of the screen. When I now backup to an external drive it takes about 60-90 seconds to backup while the little circle keeps spinning.. In addition, Quicken now syncs with the cloud after a backup. I have never performed a backup to Quicken Cloud but now it performs that sync automatically which takes another 90 seconds. Sync to the cloud does not have a checkmark in the box so don't know why it now syncs

markus1957

Turn off Sync in Preferences. Also, trying to run the same file on 2 different machines can screw up the file, especially if sync is on.

Finally Win 7 is never going to be fast and really should not be supported by Quicken if it is not supported by Microsoft.

The Keeper

Markus1957....Where do I find Sync in preferences. I scrolled through each menu item but don't see it list.

markus1957

Edit>Preferences>Mobile & Web, toggle the switch to Off. Also make sure you installed the Mondo patch for R26.17 and not 26.15.

The Keeper

Appreciate your reply and sorry to be a pain. When i click on Mobile and Web, it states: "We could not retrieve your account and cloud information. Please check your internet connection. Try again.
My internet connection is working fine because I am online answering your reply.

markus1957

Go to the Quicken ID section and sign in as a different user. Then sign back in with your same ID/PW.

Adding- it's possible Win 7 no longer has an acceptable level of encryption to connect to the Quicken server. Make sure that in Win 7 Internet Options, Advanced tab that the TLS 1.2 setting is enabled.