Cannot use keyboard to set fixed dollar amounts in Bills & Reminders..no pennies

When trying to set fixed dollar amounts in Bills & Reminders the keyboard wipes out the entry when trying to enter the pennies amount. For instance, if trying to enter $100.25 after the "2" is typed the entire amount, $100.2 becomes highlighted and then after typing the "5" only the 5 appears in the window. Damn freakin frustrating. The workaround is using the virtual number pad but come on..let's get this fixed!

Best Answer

Answers

  • guybyny
    guybyny Member ✭✭
    I should have added I see this when trying to change the amount from an Estimate for me to a Fixed amount.
  • UKR
    UKR SuperUser ✭✭✭✭✭
    I can confirm that in my Q 2020 R 26.17
    Changing an existing reminder to Fixed Amount and typing the amount causes the above problem. Typing 100.2 results in the display changing to 100.20 and then blanking out when you type the next digit.
    Workaround: Click the mini-calculator icon, type the number in the calculator and click or press Enter.

  • Quicken_Tyka
    Quicken_Tyka Moderator mod
    Hello @guybyny

    Thank you for taking the time to visit the Community to report this issue.

    At this time, I have been unable to successfully recreate this issue.

    I am able to enter the cents using the keyboard, I have tried typing "100.2" and lingering and I do not see a change.





    To better help me to recreate this issue, was the bill set up to use the estimate prior? 

    Are you able to recreate this issue by changing any bill or just the one?

    Is this bill linked to an online biller by chance?

    Is this reminder set to auto-enter into the register? If so, how many days?

    Please let me know!

    -Quicken Tyka
    ~~~***~~~
  • guybyny
    guybyny Member ✭✭
    Hi. Tyka,

    Yes..the payment was previously set-up to use an estimated amount initially.

    It is not the first time it's happened..all under the same circumstance.

    Not tied to an online biller. Yes..it was set-up to auto-enter 7 days before.

    I just replicated it with another bill. It was set-up to auto-enter 7 days in advance and to estimate the amount from the last 3 bills. Changing it Fixed amount, $210.48, will only let me enter $210.40 or $8 using the computer keyboard.

    Thanks
  • Quicken_Tyka
    Quicken_Tyka Moderator mod
    Hello @guybyny

    Thank you for your response and for providing additional details.

    I have still been unable to recreate this, I have tried to edit the reminder from multiple locations.

    I have used an old reminder, a new reminder as well as a new file.

    May I ask that you validate the file and see if you are still able to recreate this issue after doing so?

    File menu > File Operations > Validate & Repair option.

    In the Validate File window that opens, click the top box to "validate file" and then click OK.

    When the validation completes, a data log will open in Notepad, please let us know if any errors or issues are found/repaired, and when ready close and re-open Quicken.

    Thank you,

    -Quicken Tyka

    ~~~***~~~
  • UKR
    UKR SuperUser ✭✭✭✭✭
    I'm puzzled.
    I can make it show when editing a reminder (new or existing) and changing from fixed to estimate and back to fixed, then clicking on the amount and starting to type (I can't tab from "Fixed amount" to the amount field. The cursor jumps to OK instead).
    Sometimes it works, and then I change once more from fixed to estimate and back to fixed and now the numeric entry doesn't work as it should ...
    Oh, how I wish I could see the source code of this dialog.

  • guybyny
    guybyny Member ✭✭
    Tyka,

    A lot of errors that screwed up my data (I've restored it) but it did not fix the problem. The log is here:

    [Fri May 01 18:53:29 2020]

    File: "C:\Users\guyby\Dropbox\Key Financial Files\guy1"

    QDF:
    Validating your data.
    Repaired your data file by removing a damaged category. Please check your category list for missing categories by going to Tools>Category List.
    Quicken repaired SUBARU ACCOUNT XX5431 account. No action required.
    Quicken found following future dated investment transaction (which has date more than 10 days in the future). This might cause some balances to display unexpected values.
    "Elaines IRA - TRP Gwth & Inc" 12/12/2020
    Quicken found following future dated investment transaction (which has date more than 10 days in the future). This might cause some balances to display unexpected values.
    "Elaines IRA - TRP Gwth & Inc" 9/26/2020
    Quicken found following future dated investment transaction (which has date more than 10 days in the future). This might cause some balances to display unexpected values.
    "Elaines IRA - TRP Gwth & Inc" 6/26/2020
    Quicken found a damaged scheduled reminder and removed it. Please check your scheduled reminders by going to Tools>Manage Bills and Income Reminders.


    [Fri May 01 18:54:15 2020]
    Opening file:
    C:\Users\guyby\Dropbox\Key Financial Files\guy.qdf



    [Fri May 01 18:54:25 2020]
    Additional data conversion in QWMain started
    Finish upgrade to QW16.
    Additional data conversion in QWMain completed

    [Fri May 01 18:55:51 2020]
    Opening file:
    C:\Users\guyby\Dropbox\Key Financial Files\VALIDATE\guy1.QDF
This discussion has been closed.