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Quicken Classic for Windows
Installing and Updating (Windows)
Quicken Asking for Update before Synching my Bank and Credit Card Accounts
jerryfleming2648
When trying to update my Bank and CITI Accounts today I was asked to update Quicken Membership. My Membership does not expire until 12/20. Could this be related to an update of MS Edge?
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jerryfleming2648
I am getting a message that I need to update Quicken but I have the current update thorugh 12/2020 and use Quicken 2017
Quicken_Tyka
Hello
@jerryfleming2648
Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a follow-up response.
The 2017 version has been discontinued and will no longer work to download transactions. I see that you have successfully purchased the subscription version.
You will need to install the new version and move forward with the new program.
If you haven't already, please take a moment to review the steps for installing in the link below.
https://www.quicken.com/support/how-do-i-download-quicken-quickencom-after-i-buy-it
Please let us know how it goes!
-Quicken Tyka
All comments
jerryfleming2648
It says I am running Quicken 2017. That could be the problem. So I need to go online and download Quicken 2019 or 2020?
jerryfleming2648
It also states that I am running the up to date version of Quicken
jerryfleming2648
Getting a error of CC-889
jerryfleming2648
I am getting a message that I need to update Quicken but I have the current update thorugh 12/2020 and use Quicken 2017
Quicken_Tyka
Hello
@jerryfleming2648
Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a follow-up response.
The 2017 version has been discontinued and will no longer work to download transactions. I see that you have successfully purchased the subscription version.
You will need to install the new version and move forward with the new program.
If you haven't already, please take a moment to review the steps for installing in the link below.
https://www.quicken.com/support/how-do-i-download-quicken-quickencom-after-i-buy-it
Please let us know how it goes!
-Quicken Tyka
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