Cannot change tenant due date
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ckonopaski
Member ✭✭
If I enter a tenants rent and go back and delete or change it I can no longer get Quicken to automatically enter the next due date correctly. So when I start off with a new tenant everything is fine and due dates show up correctly. If for some reason I delete a tenants rent payment and re-enter Quicken moves the due date out one month further. I can go in to scheduled transactions and change the date back to the correct date, but when I enter the next rent payment Quicken moves the next due payment, not to the next month, but somewhere further in to the future. It seems to be continuing to count the number of times I enter the transaction from the original new tenant start date and every time I have to change a payment it adds another month to the next due date. Even after resetting the due date to the correct month, the following month it still adds the total times I have entered that transaction. This issue has been going on through several versions of Quicken.
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Best Answer
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Hello @ckonopaski,
Thank you for taking the time to report this issue to the Community, although I apologize that you have not yet received a response.
If you are still needing assistance with this, please take a moment and review the information available here and post back to let us know what version and release of Quicken you are using.
To better understand, is the issue occurring specifically with the Rent Payment Reminder? If so, you may consider deleting the Reminder and then re-adding it, to determine if that clears up the behavior.
https://www.quicken.com/support/how-delete-bill-reminder
Please let us know how it goes!
-Quicken Natalie
5
Answers
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Hello @ckonopaski,
Thank you for taking the time to report this issue to the Community, although I apologize that you have not yet received a response.
If you are still needing assistance with this, please take a moment and review the information available here and post back to let us know what version and release of Quicken you are using.
To better understand, is the issue occurring specifically with the Rent Payment Reminder? If so, you may consider deleting the Reminder and then re-adding it, to determine if that clears up the behavior.
https://www.quicken.com/support/how-delete-bill-reminder
Please let us know how it goes!
-Quicken Natalie
5
This discussion has been closed.