Issue syncing with the Quicken Cloud after updating 5/2/2020

Adrienne

After Quicken was updated on 5/2/2020, started to received error: Invalid id 4110 for parameter splitItems[7].coa.id. This message appears on old transactions that were already synced. What does this error mean and how can it be resolved? Thank you

Quicken_Tyka

Hello @Adrienne

Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response.

This issue appears to be a Transaction ID  sync error– transaction fails to sync due to invalid info in the transaction – typically split transactions with categories in non-supported account types.

I would start by resetting the Quicken cloud.

   1.  Edit > Preferences > Quicken ID Sync & Alerts

    2.  Click the link to “Reset your cloud data”

Please let me know if the trouble persists after completing this step.

Thank you,

-Quicken Tyka

Quicken_Tyka

Hello @Adrienne

Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response.

This issue appears to be a Transaction ID  sync error– transaction fails to sync due to invalid info in the transaction – typically split transactions with categories in non-supported account types.

I would start by resetting the Quicken cloud.

   1.  Edit > Preferences > Quicken ID Sync & Alerts

    2.  Click the link to “Reset your cloud data”

Please let me know if the trouble persists after completing this step.

Thank you,

-Quicken Tyka

Adrienne

Hi Tyka, Thank you for responding. I am receiving a DB Write Error. Write failed. So not flushing the data to the file. Syncing seemed to complete and completely signed me out of Quicken. I signed back in and selected Sync Now in Quicken Mobile & Web. It is running very long. But said that it completed. Hope it keeps. Thank you.