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How to move RRSP account to Personal Retirement group on Account List?

In the Account List there are 6 sections:

Personal Spending
Personal Savings
Personal Credit
Personal Investment
Personal Retirement
Personal Asset

When I go to an account and click Edit and on the Display Options tab, I can select from a drop down the Account intent:

Spending -> moves the account to the Personal Spending group.
Savings -> moves the account to the Personal Savings group.
Asset -> moves the account to the Personal Asset group.

There are 6 groups but only 3 account intent options. Therefore, once you have moved an account that was originally Credit, Investment or Retirement to another group, you cannot move it back.

I had an RRSP in the Personal Retirement group and moved it to the Personal Savings group by selecting "Savings" on the Account intent drop down. But when I attempted to move it back to the Personal Retirement group, there is no choice in the drop down for that.

I chatted with Quicken support and they said I have to create a new account and start over now. That seems a bit ridiculous? I am a long time Quicken user and have 10 years of history on this account. This is messed up. Can anyone help? Is this a flaw in the program? If so, can Quicken please fix?

I am using Quicken Deluxe 2020 R25.22 Build 27.1.25.22

Best Answers

Answers

  • Susan Tennier
    Susan Tennier Member ✭✭
    Thank-you @Frankx & @Chris_QPW for your replies.

    @Frankx

    A restore from back up may have been a good option initially but I have done too much work since then and so reverting to a back up now would lose all of my recent work.

    If I set up a new account with the correct "intent", unfortunately Quicken would not allow me to "copy and paste" the transactions from my old account to my new account. It seems the accounts must be in the exact same section in the Account List for "paste" to be enabled. Quicken also does have the option to export and import transactions. Manually entering them would be way too tedious. These limitations in Quicken are frustrating.

    @Chris_QPW

    Thanks for your screen shots!

    On the Canadian version, my retirement accounts, investment accounts and savings accounts have 3 intent options:
    Spending -> moves the account to the Personal Spending group.
    Savings -> moves the account to the Personal Savings group.
    Asset -> moves the account to the Personal Asset group.

    My MasterCard that has the intent options:
    Credit -> moves the account to the Personal Credit group.
    Liability -> moves the account to the Personal Liability group.

    @Frankx @Chris_QPW

    Really all I wanted to accomplish was for my accounts in the Account List to be grouped in a way that makes sense on the Home Screen.

    Personal Spending -> goes to the top of the "Banking" section on home screen.
    Personal Savings -> goes below the line in the "Banking" section on home screen.
    Personal Credit -> goes below the second line in the "Banking" section on home screen.
    Personal Investment -> goes in the "Investing" section on home screen.
    Personal Retirement -> goes below the line in the "Investing" section" on home screen.
    Personal Asset -> goes to the "Property & Debt" section on home screen.
    Personal Liability -> goes below the line in the "Property & Debt" section on home screen.

    It is a rather tedious as you can see to accomplish a simple organizing task in Quicken.

    The workaround I went with is:

    My house/property was the only thing in the intent group "Asset" and so in the Display Options, I selected, "Keep this account separate". That way it doesn't show in the total, which I don't really want it to anyway.

    Then I moved my 3 registered accounts to the intent group "Asset".

    Lastly, when adding a new Retirement account, the selection of financial institutions seems to be extremely limited to just 3 financial institutions (screen shot attached). Not sure if I'm missing something here, but I deal with BMO Private Banking and I don't see that option anywhere. So I am forced to set up all of my Retirement and Investment accounts to "enter transactions manually". If you skip the question about adding a ticker and create the account without any security holdings, it goes correctly to the "Personal Retirement" section on the Account List which shows up below the line in the "Investing" section" on home screen. As you mentioned @Chris_QPW there is no "intent" drop down. I suppose my Retirement accounts must have grandfathered into that section somehow from a previous version of Quicken. After I moved them to another "intent" group, I discovered there is no easy way to move them back.

    Thanks for your replies and the info!
  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    Even if you could use copy an past in an investment account you couldn't select more than one at a time.  But you should be able to move the transactions between the two accounts with a relatively new function they have added (at least it is in the US version), "Move Transactions".

    Backup before you try this since people have reported for some cases it didn't work properly for them.

    Go to the "old investment account" and select the setting/gear icon, and you should see Move Transactions.
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