I am having trouble finding the menu bar

System
System Member admin
in Errors and Troubleshooting (Quicken on the Web)
This discussion was created from comments split from: How to delete old data to start over.

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  • cbw
    cbw Quicken Windows Subscription Member
    feel stupid, but I am having trouble finding the menu bar. I have had trouble getting started, meaning I only have a side bar menu, and there is nothing about FILE on it.
  • Quicken Francisco
    Quicken Francisco Quicken Windows Subscription Alumni ✭✭✭✭

    Hello @cbw

    Thank you for reaching out on the community and telling us about your issue. I believe you're talking about the bar across the top of the screen with options. I'll leave a screenshot here where you would be able to find it.

    I believe you were looking at a previous thread on how to start a new file which I would recommend looking at.

    Please let us know if this helps resolve the issue for you.

    Thanks,

    Quicken Francisco

     


  • Chris_QPW
    Chris_QPW Quicken Windows Subscription Member ✭✭✭✭
    If I remember correctly there was a person where the system menu bar wasn't visible like you are reporting.  And the fix was to install the Mondo patch from here:

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    This is my website: http://www.quicknperlwiz.com/
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