Quicken Premier subscription (Windows) fails to complete Quicken ID login sequence

Question

I have been running subscription Premier on a Mac in a VMWare Fusion -  Windows 7 environment quite successfully for 7-8 months.  It booted and operated fine until today (last used yesterday, May 16).  (This environment is used solely for Quicken and I have made no adjustments and have not added software other than MS Windows updates.

When I boot the software now, it is slow, gets me to a Quicken ID login, and (if I'm lucky) gets me to a screen that recognizes my ID credentials and presents me with the option to download the software, which I already  have.   I can not move beyond this screen. The system may revert back to the page for recording ID credentials, but that is as far as it goes.

If I download the program again and try to reinstall, I now get a prompt to be sure I am booting in an appropriate OS, such as Windows 7.

Has anyone else had a similar issue and been able to resolve it?

Thanks,

Chris_QPW · Accepted Answer

The problem "might" be that you are using Windows 7 (I'm not sure on if or how they might be blocking using Windows 7) because they have announced that the Subscription version of Quicken is only supported on Windows 8 and above since Microsoft has dropped support for Windows 7.
Note here is a thread talking about the Windows 7 support.https://community.quicken.com/discussion/7875854/documentation-says-that-quicken-windows-supports-windows-7#latest