Forced to delete all transactions now will not re-download/import them

I had to delete all of the transactions in my register on all my accounts to clean up a download/update mess because Quicken apparently thinks they/it know better how to manage my records than I. Now when I download those transactions none of them show up and Quicken erroneously reports 'no new transactions'. Furthermore none of the 'contact support' buttons work on the Quicken website, even when I am signed into my account. I have always disliked Qucken and the entire Quicken family of products because they are not user friendly, and junk like this doesn't make me want to keep using these products. How can I reset the accounts so I can see my transactions again? And why doesn't Quicken bother to support their products?


  • NotACPA
    NotACPA SuperUser ✭✭✭✭✭
    You'll need to create a new account to re-download those transactions.
    As if, you're running afoul of Q's method of NOT downloading duplicates into the same account.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • UKR
    UKR SuperUser ✭✭✭✭✭

    Quicken Support:

    • To contact Quicken Support, please use this link only:  and select Chat or Phone support.
      Phone support is only available during posted business hours. The phone number can be found at this website.
    • If you are eligible for Premium Support (purchased separately or included as part of your subscription to Quicken 2018+ Premier or HB&R) call the number that can be found at the top of your My Account page at  (US) or (Canada) next to "Quicken Premium Support"  when you log in with your Quicken ID.
    • Other links or phone numbers found elsewhere on the Internet, even in some posts or emails received from other Community members, may not be from Quicken or may not be up-to-date. Use those at your own risk.
    • Unlike other so-called "Quicken support providers", the real Quicken Support is free for all currently supported versions.

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