Suntrust/Truist Divesting My Bank Account

David Green

As part of the Suntrust/BB&T merger my bank accounts are being sold to First Horizon. The change is supposed to happen next month. After the change happens, should I be able to update my existing accounts in Quicken to download from First Horizon? I want to keep all of the transaction history in the same accounts rather than start new accounts. Of course I will backup all of my data prior to the changes.

NotACPA

The easiest way to make the change in Q (after it's happened in reality) is:

• Take a backup (just in case)
• Disconnect the account(s) from  download
• Edit the accounts to remove the old account number and bank name
• Exit Q & Restart Q
• Reconnect the account(s) for download ... being sure to select LINK instead of ADD during the re-connect process.

NotACPA

The easiest way to make the change in Q (after it's happened in reality) is:

• Take a backup (just in case)
• Disconnect the account(s) from  download
• Edit the accounts to remove the old account number and bank name
• Exit Q & Restart Q
• Reconnect the account(s) for download ... being sure to select LINK instead of ADD during the re-connect process.

David Green

thanks. I would not have removed the old account number. I am familiar with linking vs adding during the reconnect. Also before I make any changes I'll look at the accounts at the new bank online to verify things, They say none of the transaction history will move over.

NotACPA

The theory behind my method is that, from your perspective, it's all the same account ... it's just being held at a different place.

IF you want to record that switch-over, record a $0 transaction with info in the Payee and Memo fields.

David Green

I don't need to record the switchover, I just want to do it without messing up any of the data.