I cannot get my old quicken data to install on new quicken. I get an error message.

sdlarter

I'm not a technological person so pls. bear that in mind. I have my quicken file on my desktop that i desperately need to get to work with the new version I just purchased. I don't understand why i cannot get the two to "merge"

Quicken Francisco

Hello @sdlarter

Thank you for reaching out on the community and telling us about your issue. I do have a post here from smayer97 that goes quite in depth on the issues and has some solutions as well that you're able to try. I'll link the post below so you're able to look over it and try some of the solutions listed.

https://community.quicken.com/discussion/7359774/quicken-mac-faq-how-to-try-to-resolve-a-persistent-store-related-error

Let us know if this helps you out!

Thanks,

Quicken Francisco

John_in_NC

Hi, sdlarter:

Let's start with the basics: what version of Quicken were you using before (version?, Mac or Win? Canada or US?), and specifically what error are you getting?

sdlarter

Mac, Canada, most recent version before current version. Error says "an error occurred during persistent store migration".
Are you able to help?

Quicken Francisco

Hello @sdlarter

Thank you for reaching out on the community and telling us about your issue. I do have a post here from smayer97 that goes quite in depth on the issues and has some solutions as well that you're able to try. I'll link the post below so you're able to look over it and try some of the solutions listed.

https://community.quicken.com/discussion/7359774/quicken-mac-faq-how-to-try-to-resolve-a-persistent-store-related-error

Let us know if this helps you out!

Thanks,

Quicken Francisco