One Step Update Loses Upate Checks

uwf24666

Prior to the last couple of months the accounts I always update were pre-selected.

Now I have to select each despite appying them before updating?

I have uninstalled Quicken Subscripton version and reinstalled thinking that would solve the problem.

Thoughts?

Quicken Francisco

@uwf24666

Thanks for the update and the extra info. Next thing we could try here is a validate and repair to see if something preventing it from saving the info.

1.  Go to File > File Operations > Validate & Repair > Validate to ensure there are no lingering issues with the data in this file.
   
   • If your issue was with Investment account(s) slowness or other data issues with an investment account, be sure to also select Rebuild Lots during this procedure.
2. After the Validation process is finished, you will see the Data_Log appear in a Notepad window. This file is a summary of the Validation results.
3. Review the Data_Log.txt for messages pertaining to the quality of your data and resolve any that are advised with instructions you should follow.

Once this is done go ahead and try to sync the updates again. Let us know how it goes!

Quicken Francisco

Hello @uwf24666

Thank you for reaching out on the community and telling us about your issue. Could we try this to see if we're able to get them to update at once. Open up quicken and it should ask for your vault password if you're using one. Instead of hitting next click on settings in the bottom left. From here we should be able to check off all the boxes and at the bottom hit apply.

Could you try this out and see if all of your accounts will update at once. Also if you have tried this let me know as well and we'll see what we can try next!

Thanks,

Quicken Francisco

uwf24666

Thanks. Yes. Tried that many times. Even uninstalled and reinstalled thinking that would solve the problem but it did not.

Quicken Francisco

@uwf24666

Thanks for the update and the extra info. Next thing we could try here is a validate and repair to see if something preventing it from saving the info.

1.  Go to File > File Operations > Validate & Repair > Validate to ensure there are no lingering issues with the data in this file.
   
   • If your issue was with Investment account(s) slowness or other data issues with an investment account, be sure to also select Rebuild Lots during this procedure.
2. After the Validation process is finished, you will see the Data_Log appear in a Notepad window. This file is a summary of the Validation results.
3. Review the Data_Log.txt for messages pertaining to the quality of your data and resolve any that are advised with instructions you should follow.

Once this is done go ahead and try to sync the updates again. Let us know how it goes!