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Cannot download Visa transactions from Premier Members CU. Why?? Who knows?
When I try to update my Visa account from Premier Members CU for each new line item that tries to download, the download information comes through showing the Date, the Date AGAIN for the payee, and the amount of $6.00. I got 9 of these transactions to accept or delete in my last try tonight. Yesterday I was on the phone for 2 hours , Edwin tried everything, then I suggested trying to downloading a backup file to no avail. Edwin then told me thee was nothing he could do that it was a CU problem, all he could do was annotate it in case others were experiencing the same problem, then he could put an alert on it I called the credit union and they supposedly reset the account, but I'm still having the problem when I try to do an Express Web connect, but it works fine by using just a simple web connect to update. So does this mean that I am just stuck using the regular web connect for this account. No one seems to think it is their problem. Whyt should be my next step if there is one besides just updating using web connect?
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