Mutual Fund Pricing prior to split

Question

After a couple of my mutual funds have spit (both split and reverse split), some pre-split investment prices include the effects of the split. For example, if a fund has a 10-1 split on Feb 15th, a  price on Jan 20th of $150 (prior to the split) will be listed as $15.  This is skewing portfolio graphs, etc.  While the price can be manually changed, is there a better solution to this issue? I'm using Quicken for Mac - Deluxe 2020 (5.16.1)

Joe W. Brown, CPA · Answer

Just an update - AAPL historical prices are having the same issue after the split. I noted this on other posts - some of the historical prices are post-split, creating rather wide yields.  I agree this must be a pricing service error.  The only fixes seem to be manually updating prices, or to download prices from another source and import into Quicken Rather unfortunate, especially since this is a primary objective of using Quicken.

amaneta · Answer

Thank you, jacobs! I have contacted Quicken Support already, but they seemed to have no clue about what kind of a problem this was or how to fix it. They actually told me that it was probably something to do with whatever server provides the pricing, not Quicken. I've also submitted a problem with screenshots through the Quicken app as well. Hopefully, somehow, someday, someone may fix this.

jacobs · Answer

@Joe W. Brown, CPA @amaneta  Someone else may jump in here with more information about this specific pricing issue, but I just want to say that reporting this problem here in this community forum will not lead to a fix. This forum is not Quicken Support.

If you'd like their help resolving this manually, or escalating if there is an issue that needs to be fixed behind the scenes, you need to contact Quicken Support. The easiest way to do that is on the Quicken Help menu > Contact Support. That gives you the phone number (phone support is open weekdays) and a link to the Support site, where you also have the option of using chat support 24x7.