Activation code none received

serenity

I am ugrading from 2012 Deluxe
to 2020 Premier .

Downloaded 2020 software, started new 2020 version.

keep getting a page asking for my activation code?
none sent in my receipt or other emails.

program wont let me into my quicken files

Quicken Francisco

Hello @serenity

Thank you for reaching out on the community and telling us about your issue. I believe you purchased the product through the quicken website correct? If so then you would not have received an activation code as the purchase is attached to your quicken email. If you purchased the product through a 3rd party retailer (Walmart,Amazon,Staples,Etc) then you would receive an activation code.

If you did purchase through the website I do recommend contacting Quicken Support via phone so that an agent can take a look to see why it's not letting you through. Please let us know how it goes!

Thanks,

Quicken Francisco

thecreator

serenity said:

I am ugrading from 2012 Deluxe
to 2020 Premier .

Downloaded 2020 software, started new 2020 version.

keep getting a page asking for my activation code?
none sent in my receipt or other emails.

program wont let me into my quicken files

Hi @serenity ,

Where did you buy Quicken Premier from?

If you purchased from Quicken, you installed Quicken using the wrong installer.

See this procedure:  https://community.quicken.com/discussion/7844658/installing-reinstalling-windows-quicken-subscription-editions

If you purchased from Amazon.com, Amazon.com does not send out the code, you need to log into Amazon.com and get it from your Software Locker.