Activation code none received

I am ugrading from 2012 Deluxe
to 2020 Premier .

Downloaded 2020 software, started new 2020 version.

keep getting a page asking for my activation code?
none sent in my receipt or other emails.

program wont let me into my quicken files

Comments

  • Quicken Francisco
    Quicken Francisco Alumni ✭✭✭✭

    Hello @serenity

    Thank you for reaching out on the community and telling us about your issue. I believe you purchased the product through the quicken website correct? If so then you would not have received an activation code as the purchase is attached to your quicken email. If you purchased the product through a 3rd party retailer (Walmart,Amazon,Staples,Etc) then you would receive an activation code.

    If you did purchase through the website I do recommend contacting Quicken Support via phone so that an agent can take a look to see why it's not letting you through. Please let us know how it goes!

    Thanks,

    Quicken Francisco

  • thecreator
    thecreator SuperUser ✭✭✭✭✭
    serenity said:
    I am ugrading from 2012 Deluxe
    to 2020 Premier .

    Downloaded 2020 software, started new 2020 version.

    keep getting a page asking for my activation code?
    none sent in my receipt or other emails.

    program wont let me into my quicken files
    Hi @serenity ,

    Where did you buy Quicken Premier from?

    If you purchased from Quicken, you installed Quicken using the wrong installer.


    If you purchased from Amazon.com, Amazon.com does not send out the code, you need to log into Amazon.com and get it from your Software Locker.


     
    thecreator - User of Quicken Subscription R40.21  USA & Quicken 2017 HBRP R20.6 USA
                       Windows 10 Pro 32-Bit Build 19044.1706                   
                       Windows 10 Pro 64-Bit Build 19044-1706 Lost Windows 11.
                      also  Windows 10 Pro 64-Bit Build 19044.1645
    View: https://community.quicken.com/discussion/7859218/work-with-copies-of-your-actual-quicken-data-files/p1?new=1

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