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Data File Loss - R27.28

I've been receiving updates for 1 1/2 yrs. Each time, my data files remain untouched - until now. With this update, my master data file's name was changed and, when I opened it, it contained none of my accounts ... nothing! Fortunately, I have a backup file on an external drive which I had to revert to. This may have something to do with my not having my data in the Cloud; however, the update should warn you if this is the case.
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Hello @Paul Hendrix
Thank you for reaching out on the community and telling us about your issue. That is quite odd that your file changed without any of your accounts. Was it not located in the place it normally would be? I've had quicken sometimes open alternate files but I generally just needed to re open my correct file. If you check under file at the bottom it should have your 4 most recently used files there. Does it not show the correct file anymore? I would also like to note that the quicken cloud is more of an add on to your file allowing you to view it on the go rather than a cloud storage like google drive or dropbox.
In any case I am glad that you did have an external backup that you were able to load back up into. It's always good to have one whether it's on a cloud storage or external storage.
I'll see if I can see if anyone had any similar issues as well.
Thanks,
Quicken Francisco
I've never seen a Quicken update rename a Quicken data file nor reduce the file size.
Windows 10 Pro 32 & 64-Bit Build 21296.1000
also Windows 10 Pro 64-Bit Build 19042.746
Note: Product What's New in Quicken is grayed out.. Also Year is stuck on 2020 and Copyright Date is stuck 2018 in About Quicken.
View: https://community.quicken.com/discussion/7859218/work-with-copies-of-your-actual-quicken-data-files/p1?new=1