"Never auto-categorize" stopped working in v27.28

Question

I have a handful of payees set to never auto-categorize in my memorized payee list. Since my copy of Quicken patched to v27.28 this week, every time one of those payees has a transaction download, the transactions get suggested categories and my memorized payee record is overwritten with any categorizations it suggested, as if it is the first time the payee has appeared. I deleted all but one record for affected payees, cleared the category, checked the never auto-categorize and lock boxes for the record. Next download, it was overwritten again.

Has anyone else experienced this? I reported this to support but they said that my file was probably damaged, but I suspect this was a bug introduced in the latest patch.

MassMediocrity · Answer

I did find some additional information on this issue. It is not a download is causing the options to become unchecked, rather it is a cloud sync action (my one-step update includes a cloud sync). I noticed that when I did a cloud sync on it's own, some of my memorized payees had their settings change, but it appears to be limited to the check boxes.

I tested this by modifying a payee record's amount and memo fields and checking the lock and never auto-categorize options. When I synced, the boxes became unchecked, but my amount and memo changes persisted.

MassMediocrity · Answer

Validate and Repair found no issues.

> @"Quicken Diana" said:
 > even though the download process did not stay in compliance with the
 > selections in the Memorized Payee List to NEVER AUTO-CATEGORIZE, following the
 > download, did you notice that the NEVER AUTO-CATEGORIZE option was still
 > checked?

No, that is what I was referring to when I mentioned that the records are "overwritten". Bot the NEVER AUTO-CATEGORIZE and LOCK options become unchecked for the memorized payee list entry. This appears to be the underlying problem and is where I suspect there is a bug. Those options are being updated where they should not be.

Quicken Diana · Answer

Hello @ MassMediocrity

Thank you for bringing this
issue to the Community, though I’m sorry you’ve not yet received a response. I am
curious, even though the download process did not stay in compliance with the
selections in the Memorized Payee List to NEVER AUTO-CATEGORIZE, following the
download, did you notice that the NEVER AUTO-CATEGORIZE option was still
checked?

For this situation I will
suggest running a Validate and Repair: FILE > FILE OPERATIONS > VALIDATE
AND REPAIR. If you notice that this did not resolve the issue, restore a backup
of a previous file dated before the recent upgrade.

Please let us know how it
goes.

Thank you

-       
Quicken Diana