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Loan Payments Not Automatic
I am a long-term user of Q for Windows who recently converted to Q for Mac. I had a mortgage loan set up which automatically posted the monthly payment to a checking account as well as the appropriate entries to the principal balance and escrow accounts. The Mac version of the set up appears to be correct, but the loan payments aren't happening. Do I somehow also need to set up a scheduled transaction?
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Best Answer
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Quicken_Tyka Moderator mod
Hello @RWP396Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a follow-up response.
At this time I would recommend contacting support directly for advanced troubleshooting steps.
https://www.quicken.com/support#contact-support
Quicken Care has the ability to initiate a screen share to view the issue in real-time to review and research this further.
Thank you,
-Quicken Tyka
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This discussion has been closed.
Answers
Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a follow-up response.
At this time I would recommend contacting support directly for advanced troubleshooting steps.
https://www.quicken.com/support#contact-support
Quicken Care has the ability to initiate a screen share to view the issue in real-time to review and research this further.
Thank you,
-Quicken Tyka