Quicken Community is moving to Single Sign On! Starting 1/22/21, you'll sign in to the community with your Quicken ID. For more information: http://bit.ly/CommunitySSO

I HAVE THREE ETF'S THAT HAVE STOPPED UPDATING RECENTLY. SPY, VTI, QQQ

I HAVE THREE ETF'S THAT HAVE STOPPED UPDATING RECENTLY. AFTER MANY YEARS OF WORKING JUST FINE, WITHIN THE LAST SEVERAL WEEKS THESE HAVE STOPPED WORKING
SPY, VTI, QQQ

Comments

  • Frankx
    Frankx SuperUser ✭✭✭✭✭
    Hi @KENTELLIOTT,

    Can you tell us which versions and builds of both Quicken and Windows you are using?

    Frankx


    Quicken H&B-Subscription - Ver. R29.20 - Build 27.1.29.20  - Windows 10 Home - Ver. 2004
                                             - - - - Quicken User since 1984 - - - 
      -  If you find this reply helpful, please click "Helpful" (below), so others will know! Thank you.  -
  • KENTELLIOTT
    KENTELLIOTT Member
    WINDOWS
    QUICKEN PREMIER
    R27.28
    27.1.27.28
  • KENTELLIOTT
    KENTELLIOTT Member
    WINDOWS 10
  • Jim_Harman
    Jim_Harman SuperUser ✭✭✭✭✭
    When you say "STOPPED UPDATING" do you mean you are not getting updated share prices and other quote data, or are transactions like dividends no longer downloading from your financial institution?

    Do you have other securities that are updating properly?


    QWin Premier subscription
  • KENTELLIOTT
    KENTELLIOTT Member
    HAVE POSSIBLY 100 + UPDATING CORRECTLY ON DAILY PRICES AND THESE THREE USE TO ALSO, BUT NOT NOW.

    EACH NOW HAS A LITTLE SYMBOL THAT SAYS LAST UPDATED 7/9/2020.

    OTHER SECURITIES UPDATE PRICES MULTIPLE TIMES PER DAY.

    THANKS FOR THE CONSIDERATION.

    KENT
  • Jim_Harman
    Jim_Harman SuperUser ✭✭✭✭✭
    Could you use mixed case not ALL CAPS please?

    Go to Tools > Security List and make sure Download Quotes is checked for these securities.
    QWin Premier subscription
  • KENTELLIOTT
    KENTELLIOTT Member
    Interesting - they were not there!
    So
    I added each one and each update seemed to work.
    But
    when I checked to see that they worked, they were not there.
    Closed Quicken
    opened again and looked for security on the list and they were not there.

    The three tickers are still on my portfolios with actual shares owned and old prices.

    Thanks
  • NotACPA
    NotACPA SuperUser, Windows Beta Beta
    Please do TOOLS, Security List ... and tell us if you see them there.  It MIGHT be necessary to click "Show Hidden Securities" at the bottom of the  dialog to see them.
    IF they were hidden, uncheck the HIDE box for each one.
    Also, for each, what does it show for them in the TYPE column?
    Q user since DOS version 5
    Now running Quicken Windows Subscription,  Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
This discussion has been closed.