I HAVE THREE ETF'S THAT HAVE STOPPED UPDATING RECENTLY. SPY, VTI, QQQ

KENTELLIOTT

I HAVE THREE ETF'S THAT HAVE STOPPED UPDATING RECENTLY. AFTER MANY YEARS OF WORKING JUST FINE, WITHIN THE LAST SEVERAL WEEKS THESE HAVE STOPPED WORKING
SPY, VTI, QQQ

Frankx

Hi @KENTELLIOTT,

Can you tell us which versions and builds of both Quicken and Windows you are using?

Frankx

KENTELLIOTT

WINDOWS
QUICKEN PREMIER
R27.28
27.1.27.28

KENTELLIOTT

WINDOWS 10

Jim_Harman

When you say "STOPPED UPDATING" do you mean you are not getting updated share prices and other quote data, or are transactions like dividends no longer downloading from your financial institution?

Do you have other securities that are updating properly?

KENTELLIOTT

HAVE POSSIBLY 100 + UPDATING CORRECTLY ON DAILY PRICES AND THESE THREE USE TO ALSO, BUT NOT NOW.

EACH NOW HAS A LITTLE SYMBOL THAT SAYS LAST UPDATED 7/9/2020.

OTHER SECURITIES UPDATE PRICES MULTIPLE TIMES PER DAY.

THANKS FOR THE CONSIDERATION.

KENT

Jim_Harman

Could you use mixed case not ALL CAPS please?

Go to Tools > Security List and make sure Download Quotes is checked for these securities.

KENTELLIOTT

Interesting - they were not there!
So
I added each one and each update seemed to work.
But
when I checked to see that they worked, they were not there.
Closed Quicken
opened again and looked for security on the list and they were not there.

The three tickers are still on my portfolios with actual shares owned and old prices.

Thanks

NotACPA

Please do TOOLS, Security List ... and tell us if you see them there.  It MIGHT be necessary to click "Show Hidden Securities" at the bottom of the  dialog to see them.

IF they were hidden, uncheck the HIDE box for each one.

Also, for each, what does it show for them in the TYPE column?