how to resolve message: quicken online service not available wait ten minutes

staub5

quicken online services not unavailable at this time. Wait ten minutes

Quicken_Tyka

Hello @staub5

Thank you for taking the time to visit the Community to report this issue, although I apologize that you haven't received a response.

If you have your Quicken file open when you experience this error, try these steps first:

1. Go to Edit > Preferences > Quicken ID syncing and alerts
2. Click sign in as a different user
3. Type "yes" to sign out
4. After you sign out, sign back in with the same Quicken ID

Please let me know how it goes!

-Quicken Tyka

Quicken_Tyka

Hello @staub5

Thank you for taking the time to visit the Community to report this issue, although I apologize that you haven't received a response.

If you have your Quicken file open when you experience this error, try these steps first:

1. Go to Edit > Preferences > Quicken ID syncing and alerts
2. Click sign in as a different user
3. Type "yes" to sign out
4. After you sign out, sign back in with the same Quicken ID

Please let me know how it goes!

-Quicken Tyka

rokar

That was very helpful, Thank you

OCMom1

@Quicken_Tyka I used these steps successfully but not with my primary data file. I had to force quicken to open asking for a file, then just restored an older backup. Once that was open I could access the menu. With my original file, I'd get the "Quicken online services are unavailable ..." message and then quicken would lock up.

After signing in as another user, I could then reopen my primary current file and everything appears to be working.

Another note - I only rec'd this error right after updating to R28.10 on my Windows system. US build.