How to Pay Comcast/Xfinity on a Future Date?

System
System Member admin
in Paying Bills, eBills & Scheduled Transactions (Mac)
This discussion was created from comments split from: Can't schedule Wells Fargo mortgage payment for future date using Quick Pay.

Comments

  • Pete36@
    Pete36@ Member ✭✭
    The above solution does not solve the problem for paying Comcast/Xfinity on a date in the future. See screenshot.

    Version 5.17.3 (Build 517.34913.100)
    Mac 10.15.6
  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
    Hello @Pete36@

    Thank you for taking the time to visit the Community to report this issue, although I apologize that you haven't received a response.

    In reviewing the online biller profile, I see that the synced information is from last month, I suspect this may be why the ability to schedule a future transaction is currently unavailable.

    I have a few questions to help me better understand could be happening.

    First, what is the due date listed on this biller? Was this biller successfully paid last month? (If a monthly bill)

    Have you attempted to update the billers on the bills and income screen?

    Please let me know!

    -Quicken Tyka
    ~~~***~~~
  • Pete36@
    Pete36@ Member ✭✭
    The due date is 8/3/2020.
    I have paid the biller many times over the years, including last month, using Bill Pay, not Quick Pay.
    I have tried MULTIPLE times to update this biller.
  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
    Hello @Pete36@

    Thank you for the response and for confirming the due date.

    I have gone ahead reported this biller, please allow at least 48 hours before attempting to schedule a payment.

    Once 48 hours have passed, please take a moment to review these steps and information available here to schedule a future dated payment using Quicken Bill Manager.

    Thank you,
    -Quicken Tyka
    ~~~***~~~
This discussion has been closed.

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