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online balance not matching -- but downloads are correct
debbieg
Member ✭✭
this is the 2nd time in 2 weeks. Quicken downloads via direct connect from Bank of AMerica. the downloads are correct, the register balance is correct. But the sidebar balance - showing online balance is not correct. Its not updated from today's downloaded transactions. If I re-update the account, the correct online balance shows for 1-2 seconds on the sidebar - but then reverts to the prior balance. When I called last time, Quicken had me disconnect - then reconnect my connection to BOA. But this is the 2nd time now.. is this an issue with quicken or BOA? any thoughts welcome
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Answers
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Hi @debbieg,
It could be that your settings are set for displaying the "Ending Balance" rether than the "Current Balance" in the Account Bar. Have you checked that setting?
Frankx
Quicken H&B-Subscription - Ver. R29.20 - Build 27.1.29.20 - Windows 10 Home - Ver. 2004
- - - - Quicken User since 1984 - - -
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thanks- no - they are set correctly to online balance..0
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i went in again to update - and this time it updated the online balance correctly in both the sidebar and on the right side of the screen. I had tried before a few times - but this time it updated correctly. HOpe this isn't a recurring issue.1
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Quicken H&B-Subscription - Ver. R29.20 - Build 27.1.29.20 - Windows 10 Home - Ver. 2004
- - - - Quicken User since 1984 - - -
- If you find this reply helpful, please click "Helpful" (below), so others will know! Thank you. -0
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