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Quicken subforms don't fit on the Surface Pro screen.

dmhood8367

I'm using Quicken Windows Deluxe 2020 and when I select a function that opens a sub form like trying to print a report, the form is too big to fit on the screen so many of the buttons are hidden. Does anyone know a work around for that?

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Accepted answers

Quicken_Tyka

Hello @dmhood8367

Thank you for the response, although I am sorry to hear that the trouble continues to persist.

At this time I would recommend contacting support directly for advanced troubleshooting steps.

https://www.quicken.com/support#contact-support

Quicken Care has the ability to initiate a screen share to view the issue in real-time to review and research this further.

Thank you,

-Quicken Tyka

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UKR

Please try the Override display scaling procedure below.

Font size problems? Display issues? (Windows)

If you are using a version of Quicken at the Quicken 2019 US R 19.44 patch level or newer and you have previously made the following Compatibility change, please undo the change.
Users of other Quicken versions please try the following:

Close Quicken !!! (This process won't work while Quicken is running!)

Check the Compatibility tab settings in your Quicken Desktop program icon:

In the Windows Start Menu right-click the Quicken icon. Select "Open File Location". This brings up a Windows File Explorer window. Right-click the highlighted Quicken shortcut line item.
or
Go to the traditional Windows Desktop and right-click the Quicken program icon.
Now click Properties.

Select the Compatibility tab.

Uncheck all settings.

Windows 7, 8.1: Check "Disable display scaling on high DPI settings".
Windows 10: Check "Override high DPI scaling behavior. Scaling performed by:" and select "Application" (also try the other available options repeating the entire procedure!)

Be sure to uncheck the "Run this program in compatibility mode for [older Windows version]" setting.

Click the "Change settings for all users" button.
Click Apply and exit.

Now start Quicken and see if that makes a difference.

Some additional tuning suggestions:

Try this workaround for 4k monitors
https://www.quicken.com/support/work-around-display-issues-high-resolution-monitors

Unless absolutely required, try not to use "View / Use large fonts"
Try setting the bank account registers to use a different font style or size: go to Edit / Preferences / Register, click the Fonts button and try different fonts.
Try adjusting the bank account registers' row height: go to Edit / Preferences / Register, choose among the available Row Height choices: Compact, Comfortable or Standard
If all else fails, try changing Windows Control Panel / Display options for "Make text and other items … smaller or larger" to use a different scaling level.