"CANNOT ADD PAYMENT ACCOUNT"

aguden

My checking account is set up for Online Bill Pay with my bank, Peoples United. When I attempt to save after adding the payment account to Quicken Bill Manager (after adding the routing number, account number, account name, DOB of account holder and address, I get a message that "CANNOT ADD PAYMENT ACCOUNT". Two things. One is that the account shows "Online Bill Pay" rather than "Quicken Bill Pay". So maybe I need to deactivate this before adding?

Quicken_Tyka

Hello @aguden

Thank you for taking the time to visit the Community to post your issue.

To enable Quicken Bill Manager, you will need to add an Online Biller. There is no way to complete the process of adding a payment account without adding an Online Biller to the file.



https://www.quicken.com/support/quicken-bill-manager-how-set-quick-pay-and-check-pay

I hope this helps to clarify!

-Quicken Tyka

Quicken_Tyka

Hello @aguden

Thank you for taking the time to visit the Community to post your issue.

To enable Quicken Bill Manager, you will need to add an Online Biller. There is no way to complete the process of adding a payment account without adding an Online Biller to the file.



https://www.quicken.com/support/quicken-bill-manager-how-set-quick-pay-and-check-pay

I hope this helps to clarify!

-Quicken Tyka