I am setting up bill manager.

Question

I am setting up bill manager.  I have four payment accounts with the water company.  All four are listed when I go to my account on their website (one user name and password).  When I ask to link the account as an online payee through bill manager (typing in my user name and password) only one account shows up.  I don't know how to make all the accounts show up on Quicken.  Other accounts are fine.  Is the problem with Quicken or my utility account?

Quicken_Natalie · Accepted Answer

Hello @gljensen,

Thank you for taking the time to share this issue with the Community, although I apologize that you have not yet received a response.

If you are still needing assistance, please take a moment to review the information available here and post back to let us know what version and release of Quicken you're using.

To better understand the issue, have you enabled the payment accounts in Quicken yet? In order to pay bills using Bill Manager, you would want to enable any accounts you'd be making payments from within Quicken.

You may see this Support Article for more details and steps to do so.

Please let us know if this helps to resolve this matter for you!

-Quicken Natalie