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Download file not usable

David

I have downloaded the Windows file. It is ‘Quicken-Canada.uk’ . Windows states it cannot open this file. Should I rename it to ‘.exe’ or what should I do with it?

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thecreator

David said:

I have downloaded the Windows file. It is ‘Quicken-Canada.uk’ . Windows states it cannot open this file. Should I rename it to ‘.exe’ or what should I do with it?

Hi @David ,

Did you download the file, from your Quicken Account in Canada?

Sherlock

I suggest you repeat the download and allow it to complete: https://download.quicken.com/windows/Quicken-Canada.exe

volvogirl

Sounds like you got it now? Maybe you needed to turn off your anti-virus program? Or use a different browser.

All comments

GeoffG

There should be no reason to rename a file if downloaded from an authentic Quicken site. I would suggest following this link to get the correct Canadian version.
https://www.quicken.com/support/update-and-patch-20182019-release-quicken-windows-subscription-product

NotACPA

"Quicken-Canada.uk" is neither an executable file, nor a Q data file, which is why Q can't open it (and I suspect that Window's can't use it either).

And, where did you obtain this file ... since Q hasn't been sold in the United Kingdom for quite a few years. What URL did you download it from.

thecreator

David said:

I have downloaded the Windows file. It is ‘Quicken-Canada.uk’ . Windows states it cannot open this file. Should I rename it to ‘.exe’ or what should I do with it?

Hi @David ,

Did you download the file, from your Quicken Account in Canada?

David

I downloaded it from https://www.quicken.com/activate?step=initDownload&os=win&store=CA

David

I was logged on to my account and used the 'support - download & install'link

Sherlock

I suggest you repeat the download and allow it to complete: https://download.quicken.com/windows/Quicken-Canada.exe

David

Repeated - on third try the filename was correct???

volvogirl

Sounds like you got it now? Maybe you needed to turn off your anti-virus program? Or use a different browser.

David

Thanks - I suspect it was my AV program

NotACPA

Would you care to name that AV product ... so that we can be on the lookout for similar incidents in the future?

David

Microsoft Security Essentials