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OL-220-A- Schwab can't download transactions since 8/21/2020

George Friedman

The problem started at around pm ET. The connect log ijndicateds an error of OL-220-A and a problem with the message received from Schwab in the ID field.

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Quicken Anja

Hello @George Friedman,

Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

Please, review this error-specific support article regarding error OL-220.

I hope this helps!

George Friedman

It doesn't help at all. Quicken must have made a change that caused this problem.

NotACPA

George Friedman said:

It doesn't help at all. Quicken must have made a change that caused this problem.

OR, and more likely, Schwab made a change that they didn't notify Q of in a timely manner ... as required by the contract between them.

Ps56k2

George Friedman said:

The problem started at around pm ET. The connect log ijndicateds an error of OL-220-A and a problem with the message received from Schwab in the ID field.

What version.... Help --> About Quicken

Just downloaded via One Step Update - Monday morning - using R27.42 -
and our 2 Schwab accounts were ok -

George Friedman

R28.18, Build 27.1.28.18

Quicken Anja

Thank you for providing additional information, though I apologize for the delay in receiving a follow-up response.

If you haven't already, I suggest deactivating and then reactivating the account(s) and see if that resolves the issue.

If not, then I recommend reaching out to Quicken Support for further assistance so our support agents can collect and review your log files and, if necessary, file for an escalation.