OL-220-A- Schwab can't download transactions since 8/21/2020
edited August 2020 in Errors and Troubleshooting (Windows)
The problem started at around pm ET. The connect log ijndicateds an error of OL-220-A and a problem with the message received from Schwab in the ID field.
Hello @George Friedman,
Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.
Please, review this error-specific support article regarding error OL-220.
I hope this helps!-Quicken Anja0
It doesn't help at all. Quicken must have made a change that caused this problem.0
George Friedman said:It doesn't help at all. Quicken must have made a change that caused this problem.
OR, and more likely, Schwab made a change that they didn't notify Q of in a timely manner ... as required by the contract between them.
Q user since DOS version 5
Now running Quicken Windows Subscription, Home & Business
Retired "Certified Information Systems Auditor" & Bank Audit VP1
Ps56k2 SuperUser ✭✭✭✭✭George Friedman said:The problem started at around pm ET. The connect log ijndicateds an error of OL-220-A and a problem with the message received from Schwab in the ID field.What version.... Help --> About QuickenJust downloaded via One Step Update - Monday morning - using R27.42 -
and our 2 Schwab accounts were ok -
QWin Deluxe Subscription - Win101
R28.18, Build 18.104.22.168
Thank you for providing additional information, though I apologize for the delay in receiving a follow-up response.
If you haven't already, I suggest deactivating and then reactivating the account(s) and see if that resolves the issue.
If not, then I recommend reaching out to Quicken Support for further assistance so our support agents can collect and review your log files and, if necessary, file for an escalation.-Quicken Anja0
This discussion has been closed.