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Refuses to run stock price update

kfbly

Gives me a "membership expired" notice and wants me to renew.

I was billed and updated in July '20.

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Sherlock

Perhaps you renewed a different Quicken ID or didn't activate the subscription:

We may check the current membership status: select Help > Check Membership Status

We may check our Quicken account: Help > My Quicken Account

We activate may activate a subscription: Help > Enter Activation Code...

We may reset the Quicken ID associated with the Quicken file:

Select Edit > Preferences...
Select Quicken ID & Cloud Accounts
Select Sign in as a different user
Enter yes
Select Sign Out
Sign in with your Quicken ID

Otherwise, I suggest you contact Quicken Support: https://www.quicken.com/support/quicken-support-options

Quicken Diana

Hello @ kfbly

Thank you for posting in the Community, though I’m sorry that you are experiencing this issue. These steps have worked to clear the invalid message: EDIT MENU : PREFERENCES : QUICKEN ID AND CLOUD ACCOUNTS : SIGN IN AS A DIFFERENT USER. Type YES in the dialog box and click SIGN OUT at the bottom right.

Following these steps will sign you out and Quicken will then bring you to a sign in page. Enter your credentials as you normally would. This should clear the subscription messaging and allow the updates to continue.

Thank you

- Quicken Diana

kfbly

Cleared up by itself! Interesting that Quicken self-heals