Slow response when editing register transactions

Quicken 2020 takes 2-3 seconds response time to accept and save any and every edit to check/bank register entries. I've read previous support. It's not a VPN issue and my Log file is 1kb and has only minimal entries. However, I do have ten years worth of data stored and it's 142,650 KB large. Any advice?

Answers

  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
    Hello @Philip von Gontard

    Thank you for taking the time to visit the Community to report this issue, although I apologize that you have not received a response.

    If you have not done so already, I would recommend running the Validate & Repair tool on the data file from the File menu > File Operations > Validate & Repair option.

    In the Validate File window that opens, click the top box to "validate file" and then click OK.

    When the validation completes, a data log will open in Notepad, please let us know if any errors or issues are found/repaired, and when ready close and re-open Quicken.

    Please let me know what you find!

    -Quicken Tyka

    ~~~***~~~
  • Katherine Cole
    Katherine Cole Member ✭✭

    most of the time it takes between 20 and 60 seconds to enter/change one line item. that means to categories one month's of downloaded transactions can take me more than 30 minutes. this is absurd.

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    @Katherine Cole Have you followed Tyka's suggestion, that's immediately above your post?

    When you do TOOLS, Account List, do you have investment account(s) with a large number of transactions (presumably some/many are closed positions)?

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

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