Missing Paperclip-Attachments

System

This discussion was created from comments split from: Errors when adding attachments.

adolfo2

I'm running Quicken 2020 vR29.29 on a Win8.1 desktop LOCALLY that has all the MS updates.
Also experiencing issues with attachments not properly posting (no paperclip is shown and file not individually attaching to a specific investment transaction).
This previously worked (several months ago) as documented but not anymore.
Also differing behavior when attaching a PDF vs. a JPG.

Quicken_Tyka

Hello @adolfo2

Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response.

At this time I would recommend contacting support directly for advanced troubleshooting steps.

https://www.quicken.com/support#contact-support

Quicken Care has the ability to initiate a screen share to view the issue in real-time to review and research this further.

Thank you,

-Quicken Tyka