Why has my trusted Q2015 suddenly started displaying all my security currencies in GBP?

Richardh888

I had successfully added reinvested dividends to a USD mutual fund account and saved the change. For some reason the entry was slaow to update and was duplicated when I hit save. Upon trying to enter the next reinvested dividend the 'Security' field was blank. When I typed in the security name I got the message security currency does not match account currency. When I checked my security list, I discover all of my securities which were previously denominated in USD are now denominated in GBP. The currency cannot be edited.
How do I restore the correct currencies to my mutual funds and resume entering reinvested dividends :| ?

Frankx

Hi @Richardh888

It sound like you have somehow switched from using a single currency to using multiple currencies in Quicken.

When was the last time that you backed up your Quicken data file? The easiest option may be to restore a recent backup. Otherwise, you could try to reset back to a single currency by first deleting all foreign accounts and securities.  Then, do this:

1. Choose Edit menu > Preferences.
2. In the left pane, select Calendar and currency.
3. In the right pane, clear the check box for "Multi currency support".
4. Click OK. 

Good luck.

Frankx

Frankx

Hi @Richardh888

It sound like you have somehow switched from using a single currency to using multiple currencies in Quicken.

When was the last time that you backed up your Quicken data file? The easiest option may be to restore a recent backup. Otherwise, you could try to reset back to a single currency by first deleting all foreign accounts and securities.  Then, do this:

1. Choose Edit menu > Preferences.
2. In the left pane, select Calendar and currency.
3. In the right pane, clear the check box for "Multi currency support".
4. Click OK. 

Good luck.

Frankx

Richardh888

Hi Frankx
Thanks for your answer.
In fact I do need multi-currency support. I should have mentioned my 'home' currency is GBP but I have investments in various other currencies.
Nevertheless your suggestion to restore from backup was helpful and I have done this. However that one investment account still wouldn't allow me to enter new transactions. I finally set up a 'new' account; entered duplicate transactions from the old account; and then deleted the original account. It seems to be behaving itself (for now :# )

I'm randomly getting asked to enter my Quicken ID password - which is something new. There is a message saying this feature is not compatible with older versions of Quicken. I don't know my quicken ID password and it doesn't seem to recognise my Quicken ID when I try to reset the password. I'm wondering if this is why it has started behaving strangely. Do you know if Quicken ID can be turned off in Q2015?

Frankx

Hi again @Richardh888

Glad to hear that your were able to get the file back in shape.  I believe that you may avoid the Quicken ID login request if you disable your network connection before starting Quicken, but I am not sure that this will work with Q2015.  Try it and let me know how that goes.

Frankx

Richardh888

Hi Frankx
Thanks for your response.
The login requests did stop when I opened Quicken offline.
But they also didn't appear again when I subsequently opened it with a network connection - so all appears to have gone back to normal - fingers crossed!
Thanks for your help.