Payment cannot be made because the online biller information is not available: Synchrony Financial
Michael Rosen
Member ✭✭✭
I added this payee back after having previously paid it with Billpay. The latest statement hasn't downloaded yet. Is that the reason I can't even make a payment? This is ridiculous.
The payee is Synchrony Financial. The latest statement closed 9/25 so I don't now why the bill isn't available.
Quicken Premier 2020 R29.12 Build 27.1.29.12
Windows 10 Home v1909 Build 18363.1082
Thanks.
The payee is Synchrony Financial. The latest statement closed 9/25 so I don't now why the bill isn't available.
Quicken Premier 2020 R29.12 Build 27.1.29.12
Windows 10 Home v1909 Build 18363.1082
Thanks.
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Answers
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Hello @Michael Rosen
Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response.
At this time I would recommend contacting support directly for advanced troubleshooting steps.
https://www.quicken.com/support#contact-support
Quicken Care has the tools to review the online biller profile to report any issues and offer a solution.
Thank you,
-Quicken Tyka
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