Synchrony Bank Not Downloading Transactions

Regina@

This has been going on for almost 2 weeks now. On both Windows and Mac. No error message. I posted last weekend with no response. Can someone from Quicken please respond?

Quicken_Tyka

Hello @Regina@

Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response.

At this time I would recommend contacting support directly for advanced troubleshooting steps.

https://www.quicken.com/support#contact-support

Quicken Care has the ability to review the log files to help determine the cause of the issue, which is difficult to do without an error message present.

Thank you,

-Quicken Tyka

Quicken_Tyka

Hello @Regina@

Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response.

At this time I would recommend contacting support directly for advanced troubleshooting steps.

https://www.quicken.com/support#contact-support

Quicken Care has the ability to review the log files to help determine the cause of the issue, which is difficult to do without an error message present.

Thank you,

-Quicken Tyka