Enter Rent Doesn't Work; Quicken Ignores the attempted entry

Question

I've seen posts on this, including this one:
https://community.quicken.com/discussion/7875614/entering-rent

This was closed - but was it ever resolved? If so, what's the resolution?

Thanks!

Quicken Diana · Answer

Hello @ pjlambe

Thank you for posting in the Community today. If the troubleshooting
steps outlined in the article have been completed and the issue persists, I
suggest calling SUPPORT for further troubleshooting steps.

Thank you

Quicken Diana