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Email invoices

lorisiu

Quicken Home Business & Rental Property ...2020: version R29.22; build: 27.1.29.22

For about three months now, having problems with emailing invoices. Previously, it worked wonderfully. At first when I ask to email me a copy, I don't get the emailed invoice, yet customers got. NOW, within one week, Quicken doesn't email at all. Yes, I have restarted the computer, my email uses SMTP outgoing email. HELP!!!

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lorisiu

Correction: customer received, but when I did a "bcc" it wasn't received.

lorisiu

I see that this was mentioned in previous postings dating back to Aug 2020. Was anything resolved?

lorisiu

oh wells, was on with Quicken Support for 1.5 hours to resolve this, but nothing resolved.
(uninstalled, QCleanUI, installed) I guess I will do it the long way instead.

Quicken_Tyka

Hello @lorisiu

Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response.

To make sure we don't miss anything that could be causing this. Can you please confirm that the invoices are not going into your junk/spam box?

I apologize if you have already confirmed this, I do not see this step listed here or in the interaction with support.

Please let me know!
-Quicken Tyka