PayPal transactions going to the wrong place

Ben2020

Some of my PayPal Credit transactions are showing up in my PayPal Cashback credit card account (managed by Synchrony bank). Anyone having this issue.

Quicken_Tyka

Hello @Ben2020

Thank you for the response, although I am sorry to hear that the trouble continues to persist.

At this time I would recommend contacting support directly for advanced troubleshooting steps.

https://www.quicken.com/support#contact-support

Quicken Care has the ability to initiate a screen share to view the issue in real-time to review and research this further.

Thank you,

-Quicken Tyka

Frankx

Hi @Ben2020

Do you use your PayPal Cashback credit card to pay-off purchases made in PayPal?  If so, then it seems as though things are working as they should.  How has the behavior changed from what you've seen in the past?  What am I missing?

Frankx

Ben2020

Sometimes I do a direct transfer from PayPal to my bank account, sometimes I use PayPal Credit and sometimes I use the Cashback card when I check out. It seems some of my transactions from Credit and my regular PayPal show up on my Cashback Quicken register. I have seen this is the past but don't use the other PayPal offerings other than the Cashback so I haven't noticed until I had used all three this month.

Quicken_Tyka

Hello @Ben2020

Thank you for the response, although I am sorry to hear that the trouble continues to persist.

At this time I would recommend contacting support directly for advanced troubleshooting steps.

https://www.quicken.com/support#contact-support

Quicken Care has the ability to initiate a screen share to view the issue in real-time to review and research this further.

Thank you,

-Quicken Tyka