Why Is quicken scanning (reading) my Accounts

polarbear

Why is quicken reading my accounts. I have Mobile and web turned off.
I do download my transaction from withing the program. :o :o
I keep getting email about large transactions that have occurred in my accounts.

Quicken support just quit answering chat after I mention the emails coming from quicken.

How can i turn this off?

Chris_QPW

polarbear said:

Should not have to setup mobile or web to change settings.

I agree, but given that it is happening I suspect that is basically the only way to handle it.  You can do it in a different data file.  These alerts seem to be at the Quicken Id/cloud account level so they will apply to all Express Web Connect accounts using QCS or Quicken Web/Mobile for all data files using that Quicken Id.

So you can create a new data file connected to your Quicken Id and sync to Web/Mobile, and create one manual entry account.  Then you can go to the preferences and change the email settings for the Quicken Quicken Id/cloud account.


P.S. Just another quirk of them using QCS for Express Web Connect.  In my first post it was so unexpected I didn't even think that it was connected, and thought like others the email was coming from the financial institution.

Chris_QPW

If your account is setup for Express Web Connect, that method downloads transactions nightly.  The only way to turn that off is to stop using Express Web Connect for downloading your transactions:
https://www.quicken.com/support/how-quicken-connects-your-bank

polarbear

How can i turn off the emails saying large transaction, or adjust the amount.

Rocket J Squirrel

Those emails are probably coming from your bank, not from Quicken. If you believe they're actually coming from Quicken, post one here with headers intact, obscuring your personal information.

polarbear

from: Quicken <noreply@quicken.com>
to: zzzzzzzzzzzzzzzzzzz.com
date: Oct 31, 2020, 1:28 PM
subject: Large Transaction on %transactionDesc%
mailed-by: qcsemail.quicken.com
signed-by: quicken.com
security: Standard encryption (TLS) Learn more

A large transaction
CHECK
USD-XXXXX.00
in
xxxxxxl Checking
took place on
October 29, 2020

shows up from different accounts

Sherlock

If you haven't already, you may want to review: https://www.quicken.com/support/how-change-alert-settings-and-accounts-synced-quicken-mobile

polarbear

Do not have mobile or web setup, so can not change settings. Should not have to setup mobile or web to change settings.

Sherlock

polarbear said:

Do not have mobile or web setup, so can not change settings. Should not have to setup mobile or web to change settings.

I suggest you contact Quicken Support: https://www.quicken.com/support/quicken-support-options

polarbear

See first post I Did contact support and they just quit answering chat.

Sherlock

polarbear said:

See first post I Did contact support and they just quit answering chat.

Try chat again or call on Monday.  Otherwise, perhaps a moderator will happen up on this discussion and be able to tweak your Cloud Account appropriately for you.  

I suspect this issue may be related to the recent switch to QCS.

Chris_QPW

polarbear said:

Should not have to setup mobile or web to change settings.

I agree, but given that it is happening I suspect that is basically the only way to handle it.  You can do it in a different data file.  These alerts seem to be at the Quicken Id/cloud account level so they will apply to all Express Web Connect accounts using QCS or Quicken Web/Mobile for all data files using that Quicken Id.

So you can create a new data file connected to your Quicken Id and sync to Web/Mobile, and create one manual entry account.  Then you can go to the preferences and change the email settings for the Quicken Quicken Id/cloud account.


P.S. Just another quirk of them using QCS for Express Web Connect.  In my first post it was so unexpected I didn't even think that it was connected, and thought like others the email was coming from the financial institution.