How do I reinstall Quicken without losing all of my setting and data after Windows 10 BSOD

CheeLeem

During a recent Windows 10 update, my computer got the Windows Blue Screen of Death (BSOD). Since I was unable to access Windows, I was forced to reinstall the program (Windows 10). The new version of Windows 10 stored my old version of Windows 10 on my hard-drive as Windows. old. I have to reinstall all apps. I reinstalled Quicken Premier but, unless I can locate and add all of the data from my previous Quicken Premier program, I'll have to re-enter all of my financial account information and set up all of my automated features. I did NOT have a backup file for Quicken. How can I reinstall the data from my old Quicken program into my new Quicken Program?

Greg_the_Geek

Have you looked in the C:\Windows.old\\Users\<Username>\Documents\Quicken folder for a file(s) with a QDF extension?

Greg_the_Geek

Have you looked in the C:\Windows.old\\Users\<Username>\Documents\Quicken folder for a file(s) with a QDF extension?

thecreator

Hi @CheeLeem ,

Review this post:  https://community.quicken.com/discussion/7859218/work-with-copies-of-your-actual-quicken-data-files/p1?new=1

Why haven't you protected your Financial Data?

CheeLeem

Not until you suggested it. I did find the Quicken.QDF extension. :)

CheeLeem

Hello thecreator, I didn't have my financial data protected because I was lazy. Plain and simple. I have no one to blame but myself. I saw the "Safe" pop up after I clicked to exit the program but I ignored it. My computer is fairly new so I felt invincible. I couldn't have been more wrong!

thecreator

Hi @CheeLeem ,

You haven't posted your Quicken, meaning:  https://community.quicken.com/discussion/7307115/add-your-quicken-information-to-your-posts-plus-how-you-are-connected-to-the-internet

You don't want to open the file you found, within Windows.old. Use File Explorer to move the Data File to your Documents\Quicken folder.

Then do a Manual Backup, off of the computer.

CheeLeem

Windows version 20H2 (OS Build 190242.630).
Quicken - Premier: Year: 2020, Version: R30.9, Build: 27.1.30.9.

Mark1104

@CheeLeem - please see the private message I sent you unrelated to this thread

thecreator

CheeLeem said:

Windows version 20H2 (OS Build 190242.630).
Quicken - Premier: Year: 2020, Version: R30.9, Build: 27.1.30.9.

Hi @CheeLeem ,

Good! Log into your Your Account at https://www.quicken.com/
Click SIGN IN and click My Account.

You have Quicken Premium Support as part of Premier Package and the Support Phone Number is posted in your Account.

You do not need to wait on hold for over 3 minutes.

This is why it is important to post your your information.

CheeLeem

Thanks, thecreator. From what I can tell, Quicken Support is closed during the weekend. I didn't want to wait so I thought I would post my issue here in the community so I could get the program up and running as quickly as possible. One reason I didn't want to wait until Monday to try and get Quicken back up and running is that I use the Bill Manager feature. Although Quicken has been down, Bill Manager is still running. It is still providing emails on the status of the bills it is set up to manage. That is strange!