Invoice payments show cleared when posting. How do I turn that off?

Question

I'm using Home, Business, & Rental Property version. When I post an A/R invoice payment  from a client, it auto populates "c" for cleared, hiding the transaction from my Reconciliation window. I cannot delete the "c" to leave blank. What am I doing wrong? Is there a setting somewhere? I've tried editing the transaction and I can't click on that field.

Sherlock · Answer

Cleared transactions should not be hidden in the Reconciliation window.  I suggest confirming the Ending statement date provided does not precede the Posting Date (or transaction's Date, if the Posting Date is not present) for the transactions.