Recording refund

Question

I have a renter that paid a deposit and the. Proceeded to cancel his weekly rental.
 I issued a refund to the renter, but don t know how to properly enter the refund in Quicken. The rental was for $1000 and it is divided into buckets in the invoice- rents received, cleaning, pass buckets. If I issue a refund, the amount isn’t showing in the tax report in the correct buckets. Also, since I am only refunding the partial payment, how do I Cancel the rest of the invoice?

Quicken_Tyka · Accepted Answer

Hello @60fullsweep

Thank you for taking the time to visit the Community to report this issue, although I apologize that you have not received a response.

If you have not done so already, I would recommend taking a moment to review the steps and information available here.

Please let us know if these steps work to resolve the issue.

-Quicken Tyka