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Quicken Classic for Windows
Errors and Troubleshooting (Windows)
Quicken (Canadian) hangs on One-step update after latest update
ravivenkatesh
Quicken One-step update refuses to complete after latest update. I have narrowed it down to Cloud-sync failing - keeps spinning and then hangs. Is anyone else having this issue?
I have re-installed the update, don't want to reinstall Quicken unless support says that is the only solution.
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Accepted answers
Quicken_Tyka
Hello
@ravivenkatesh
Thank you for taking the time to visit the Community although I apologize that you have not received a response.
If you haven't done so already I would start by resetting the cloud.
RESET THE CLOUD DATA THROUGH THE DESKTOP PROGRAM
Go to Edit > Preferences > Quicken ID, Mobile & Alerts.
Click Reset your cloud data.
Does the update complete after this step or do you receive any error messages?
Please let me know!
-Quicken Tyka
All comments
Quicken_Tyka
Hello
@ravivenkatesh
Thank you for taking the time to visit the Community although I apologize that you have not received a response.
If you haven't done so already I would start by resetting the cloud.
RESET THE CLOUD DATA THROUGH THE DESKTOP PROGRAM
Go to Edit > Preferences > Quicken ID, Mobile & Alerts.
Click Reset your cloud data.
Does the update complete after this step or do you receive any error messages?
Please let me know!
-Quicken Tyka
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