OL-221-A with Amboy Bank

leggo
leggo Quicken Windows Subscription Member ✭✭
edited August 2022 in Errors and Troubleshooting (Windows)
Error Box shows OL-221-A and in lower left corner error code OL-221-B is also there

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @leggo,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    Could you please provide which version of Quicken you have currently running?
    • Help > About Quicken

    Also, how long have you been receiving this error? And which connection method are you using to download transactions from Amboy Bank-- Express Web Connect, Direct Connect, or Web Connect (aka .qfx export/import)?

    Please, check back and let us know!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • leggo
    leggo Quicken Windows Subscription Member ✭✭
    Version: R30.14
    Build 27.1.30.14
    Express Web Connect
    Past couple of weeks

    Thank you! :smile:
  • Quicken Anja
    Quicken Anja Moderator mod
    Thank you for providing the requested information.

    As stated in this error-specific support article regarding error OL-221, you will need to contact Quicken Support for further assistance as our support agents will need to collect and review your log file. From there, they will most likely require an escalation to be filed in order to have this successfully resolved.

    Please, click here for Quicken Support's Hours of Operation.

    -Quicken Anja
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This discussion has been closed.

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