"Can't Load Message Template"

imkyle3

Every time I launch my Quicken Deluxe v 6 for Mac, I get this message: Problem with displaying a message: can't load message template "QuickFileRulesResetError_Review".

I click on "resolve" and still get the message.

I'd appreciate any advice you can provide.

Thanks.

RickO

I have not heard of this error before, but I would some basic troubleshooting steps.

First, it sound like it could be related to sync data (do you have Mobile & Web Sync enabled?). I would try going to Preferences > Connected Services and click the RESET button you see there in the middle section. 

If that doesn't work, try restarting the computer or re-downloading the Quicken app from your account at quicken.com.

RickO

I have not heard of this error before, but I would some basic troubleshooting steps.

First, it sound like it could be related to sync data (do you have Mobile & Web Sync enabled?). I would try going to Preferences > Connected Services and click the RESET button you see there in the middle section. 

If that doesn't work, try restarting the computer or re-downloading the Quicken app from your account at quicken.com.

imkyle3

Reset did the trick. Thanks!

kjrnmr

I was having the same problem, and the recommendation to click the Reset button resolved the issue. Thanks!

jackieleejl

I had the same problem, and the reset suggestion worked! Thanks.