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"Can't Load Message Template"

imkyle3
Member ✭✭
Every time I launch my Quicken Deluxe v 6 for Mac, I get this message: Problem with displaying a message: can't load message template "QuickFileRulesResetError_Review".
I click on "resolve" and still get the message.
I'd appreciate any advice you can provide.
Thanks.
I click on "resolve" and still get the message.
I'd appreciate any advice you can provide.
Thanks.
0
Best Answer
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I have not heard of this error before, but I would some basic troubleshooting steps.
First, it sound like it could be related to sync data (do you have Mobile & Web Sync enabled?). I would try going to Preferences > Connected Services and click the RESET button you see there in the middle section.
If that doesn't work, try restarting the computer or re-downloading the Quicken app from your account at quicken.com.Quicken Mac Subscription; Quicken Mac user since the early 90s0
Answers
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I have not heard of this error before, but I would some basic troubleshooting steps.
First, it sound like it could be related to sync data (do you have Mobile & Web Sync enabled?). I would try going to Preferences > Connected Services and click the RESET button you see there in the middle section.
If that doesn't work, try restarting the computer or re-downloading the Quicken app from your account at quicken.com.Quicken Mac Subscription; Quicken Mac user since the early 90s0 -
Reset did the trick. Thanks!1
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I was having the same problem, and the recommendation to click the Reset button resolved the issue. Thanks!0
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I had the same problem, and the reset suggestion worked! Thanks.
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This discussion has been closed.