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Quicken Classic for Windows
Errors and Troubleshooting (Windows)
i recently started to receive error notices about my my synching that started in Oct
BTSmith62
it says desktop transactions not synched cant be exported
it tells me to ignore or refresh but they keep showing up every time i use synch
seems to have stared in Oct
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Sherlock
I suggest you reset your cloud data: select
Edit > Preferences...
,
Mobile & Web
, and
Reset your cloud data
If the issue persists, I suggest deleting the
Quicken Cloud
dataset (aka
cloud account
) associated with the Quicken file. Note: You need to open another Quicken file to delete the appropriate
cloud account
. You may want to review:
https://www.quicken.com/support/how-edit-or-delete-your-cloud-datasets-quicken-windows
The
other
Quicken file needs to have a distinct file identifier so that we may delete the
cloud account
associated with the original Quicken file. For example, you may create a new Quicken file (select
File > New Quicken File...
) without any accounts, enable sync in preferences so you may view and delete the cloud account associated with the original Quicken file.
After deleting the cloud account, you do need to open the original Quicken file and sync for the accounts to be available on the web or through the mobile app. The initial sync may take some time to complete.
If the issue continues to persist, I suggest you contact Quicken Support:
https://www.quicken.com/support/quicken-support-options
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