DirectDebit payments showing as Downloaded versus Matched?

gonzake
gonzake Quicken Mac Subscription Member ✭✭
I just noticed when updating my Quicken for Mac to my bank that a recent Quick pay bill payment submitted and previously recorded (through bill pay) was changed to "Downloaded" and not "Matched" for some reason. I got an error message saying trouble syncing the payment with an option to update now - so I did however the status doesn't change and I can not match it. In looking back at a few previous payments others have happened this way too. Is there any impact to having it show as "Downloaded" versus "Matched"? I am not marking them reviewed after clearing with bank....Thanks for any assistance.

Answers

  • gonzake
    gonzake Quicken Mac Subscription Member ✭✭
    Hi Ric0,

    No there is not 2 transactions so nothing to drag to match. This was a quicken bill payment quick pay so was entered for processing. Then when the payment cleared, the status changed to downloaded (think was scheduled before) but think it should have matched to the already entered record.

    Is my understanding not correct?

    Thanks.
  • gonzake
    gonzake Quicken Mac Subscription Member ✭✭
    If a single transaction that changes to downloaded after it clears is the way it is supposed to work then I would be OK with that, it is just that it isn't consistent. showing a screenshot - 2 of 3 show matched (auto) and the third shows downloaded. All were quick pays through quicken. There are others in same status. Is this the way it should be?
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